Privacy Policy
Who we are. Dreaming Tuscany LLC is a Nevada limited liability company that operates a membership-based travel services program. Our registered address is 7250 S Durango Dr #243, Las Vegas, Nevada 89113, USA.
How to contact us. Email info@dreaming-tuscany.com or call +1 (310) 756-4656. Postal mail can be sent to the address above.
Scope. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use dreamingtuscany.com, become a member, schedule Travel Week or Included Activities, receive monthly shipments, or contact us. It also explains your privacy rights and how the law protects you.
1) Key definitions
- Personal information means any information that identifies or relates to an identified or identifiable person. Under GDPR this is personal data. Under California law this includes personal information and sensitive personal information.
- Controller means the entity that decides how and why personal information is processed. For this site and the membership program, the controller is Dreaming Tuscany LLC.
- Processor or service provider means a company that processes information for us under contract.
2) What we collect
We collect information directly from you, automatically from your device and browser, and from service providers and partners who help deliver the membership benefits. The categories include:
- Name* — required to identify the person making the request;
- Email* — required to provide a reply or send requested information;
- Phone Number* — required to contact you directly if needed.
- Identity and contact data such as name, email address, phone number, postal address, age confirmation, and government identification data you choose to provide for travel or insurance purposes.
- Account data such as login credentials, membership status, preferences, and communications.
- Transaction and payment data such as amounts, currency, and payment method. Card numbers are processed by our payment processor and are not stored by us in full.
- Booking and itinerary data such as selected hotel, Travel Week dates, Included Activities, participants, and special requests.
- Member Guest and Member Child data such as names and ages needed to arrange lodging, activities, and insurance during Travel Week. A parent or legal guardian must provide the information for a minor.
- Shipment and logistics data such as fulfillment details and delivery address for monthly shipments of selected Tuscan goods.
- Insurance-related data as required to provide travel accident coverage during Travel Week.
- Communications such as emails, messages, and call notes, including records of consents and preferences.
- Technical and usage data such as IP address, device identifiers, browser type, pages viewed, and interactions collected through cookies and similar technologies. See our Cookie Policy for details.
- Marketing and survey data such as preferences, feedback, and your responses to promotions.
- Sensitive information that you choose to provide such as dietary, accessibility, or health-related details needed to support your travel requests. We process such information only when necessary and where a valid legal basis applies.
Information Request Form via QR Code (Jotform)
Our website also includes a contact form hosted by Jotform, accessible via a QR code displayed on certain pages or materials. This form allows interested users to request information or be contacted by our team.
The form collects the following personal data:
These details are used exclusively to respond to your inquiry and will not be shared with third parties outside Dreaming Tuscany LLC and its authorized service providers. Data submitted through Jotform is transmitted securely and stored on Jotform’s servers, subject to their Privacy Policy. By submitting the form, you consent to the processing of your personal data for the purpose of being contacted.
3) Why we use your information and legal bases
Where GDPR, UK GDPR, or Swiss law applies, we rely on the following legal bases:
- Contract performance to create and manage your membership, process payments and refunds, schedule Travel Week and Included Activities, manage shipments, provide support, and administer insurance during Travel Week.
- Legitimate interests to operate, secure, and improve our services, prevent fraud and abuse, protect our rights, and communicate with members about similar products or services. We balance these interests against your rights.
- Consent for non-essential cookies and for marketing communications where required, and for processing any health or preference information you choose to provide that qualifies as special category data.
- Legal obligations to comply with tax, accounting, sanctions, and other laws, and to respond to lawful requests from authorities.
- Vital interests in rare emergencies during travel where processing is needed to help protect you or another person.
4) How we share information
We share information with trusted recipients under contracts that limit how they use the data. These recipients include:
- Service providers for hosting, customer support, communication tools, payment processing, security, analytics, and compliance.
- Travel and activity providers such as hotels, wellness and cooking class providers, and boat tour operators to fulfill Travel Week and Included Activities.
- Insurance partners to arrange travel accident coverage during Travel Week.
- Logistics and fulfillment partners to deliver monthly shipments of selected Tuscan goods.
- Professional advisors such as lawyers, auditors, and accountants.
- Authorities and regulators where required by law or to protect rights, safety, and security.
- Corporate transactions such as mergers, acquisitions, or asset sales where data transfer is part of the transaction.
For California residents: some uses of analytics or advertising cookies may be considered a sale or sharing of personal information. We honor your opt-out choices as described below and in our Cookie Policy.
5) International transfers
We are based in the United States and many of our providers are located in the United States or other countries. When we transfer personal information from the EEA, UK, or Switzerland to countries that do not provide the same level of protection, we use appropriate safeguards such as European Commission Standard Contractual Clauses and the UK Addendum. Where a provider is certified under an applicable data transfer framework, we rely on that certification when appropriate.
6) Retention
We keep personal information only as long as needed for the purposes described, including to meet legal, accounting, or reporting requirements. Typical periods are:
- Account and membership records for the life of the membership and for up to 6 years after closure.
- Booking and itinerary data for up to 7 years after completion of Travel Week.
- Shipment and fulfillment records for up to 6 years.
- Payment and tax records for 7 years or as required by law.
- Consent records for 5 years after the last interaction that required consent.
- Customer service messages for 3 years.
- Marketing preferences until you opt out or the data is no longer needed.
- Security and fraud logs for up to 2 years unless needed longer for investigations.
7) Children and minors
Membership is limited to adults who are at least 18 years old. We process limited information about a Member Child to arrange lodging, activities, and insurance during Travel Week, only with the consent and under the direction of the parent or legal guardian. We do not knowingly collect personal information directly from children.
8) Your rights
EEA, UK, and Switzerland
You have the right to request access, correction, deletion, restriction, portability, and to object to processing based on legitimate interests, and to withdraw consent at any time. You can also lodge a complaint with a supervisory authority. We will respond within the timelines required by law.
California and other US states with privacy laws
Depending on your state, you may have the right to request access, deletion, correction, portability, to opt out of sale or sharing for cross-context behavioral advertising, and to limit the use and disclosure of sensitive personal information. To exercise these rights:
- Use the “Consent Preferences” controls and the Do Not Sell or Share My Personal Information option in our Cookie banner, or
- Email info@dreaming-tuscany.com or call +1 (310) 756-4656.
We will not discriminate against you for exercising your rights. If we deny a request, you may appeal by replying to our decision. We will explain the outcome of the appeal and how to contact your state Attorney General if applicable. We recognize supported browser signals like Global Privacy Control as an opt-out request where required.
Nevada
Nevada residents may opt out of the sale of covered information by emailing info@dreaming-tuscany.com with the subject line “Nevada Opt-Out”.
9) How to exercise your rights
Contact us at info@dreaming-tuscany.com or call +1 (310) 756-4656. We may need to verify your identity to process the request. You may designate an authorized agent where permitted by law by providing written authorization and proof of identity.
10) Marketing choices
You can opt out of marketing emails by using the unsubscribe link or by contacting us. We may still send non-marketing messages like important service or policy notices. For online advertising preferences and cookies, see our Cookie Policy and the banner controls.
11) Cookies and similar technologies
We use cookies and similar technologies to operate the site, remember preferences, measure performance, and deliver relevant content. Non-essential cookies are used with your consent where required. Manage choices any time through the banner or the “Consent Preferences” button. See the Cookie Policy for the live list of cookies and vendors.
Use of Google Ads and Google Analytics
This website uses Google Ads to manage and display online advertising campaigns aimed at promoting our services to users who have shown interest in related topics. It also uses Google Analytics to collect aggregated and anonymized information about website usage — such as pages visited, session duration, device type, and traffic sources — in order to understand and improve the user experience.
Both services operate in full compliance with applicable privacy laws. Any cookies or tracking technologies related to advertising and analytics are used only with your consent, where required. Data collected through these tools is processed securely and never used to personally identify users.
12) Security
We use administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit, network monitoring, and staff training. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
13) Automated decision making
We do not use automated decision making that produces legal or similarly significant effects without human involvement. We may use automated tools to detect fraud or abuse and to protect our services.
14) Third party links and services
Our site may link to third party websites or include embedded content. Those third parties have their own privacy practices. We encourage you to review their policies.
15) Changes to this policy
We may update this policy to reflect changes in our practices or in the law. When we post changes, we update the “Last updated” date. If changes are material, we will provide a prominent notice.
16) Additional notices for EU and UK users
Controller. Dreaming Tuscany LLC is the controller of your personal data. We have not appointed a Data Protection Officer. You can contact us using the details above. If we appoint an EU or UK representative under Article 27, we will update this policy to include their contact details.
Legal bases and right to object. If we rely on legitimate interests you can object for reasons related to your situation. We will stop unless we have compelling legitimate grounds or the processing is needed for legal claims. For direct marketing you always have the right to object.
International transfers. When we transfer data outside your region, we rely on appropriate safeguards as described above. You can request a copy of relevant transfer terms by contacting us.
17) Additional notices for California residents
This section describes how we collect, use, and disclose personal information in the past 12 months and your California rights.
Categories collected
- Identifiers and contact information.
- Customer records such as transaction information.
- Commercial information such as booking and purchase history.
- Internet or other electronic network activity information.
- Geolocation data at a general level derived from IP address.
- Audio or visual data if you leave a voicemail or join a video call.
- Inferences drawn from the above to tailor services.
- Sensitive personal information only if you choose to provide it for travel needs. We do not use or disclose sensitive personal information for purposes that require a right to limit beyond what is necessary to provide requested services.
Purposes for collection and disclosure
See sections 3 and 4 above. We disclose personal information to service providers and contractors for business purposes. We may use advertising and analytics cookies that could be considered a sale or sharing. You can opt out through the banner or by using the link below.
Do Not Sell or Share My Personal Information (configure this link to open your preferences center to the CPRA section).
18) Contact us
For questions or to exercise your rights, contact Dreaming Tuscany LLC:
- Email: info@dreaming-tuscany.com
- Phone: +1 (310) 756-4656
- Mail: 7250 S Durango Dr #243, Las Vegas, Nevada 89113, USA